24/7 BREAKDOWN RESPONSE

24/7 Emergency Conveyor Belt Repair

Belt down? Our splicing teams are on standby day and night to get your conveyor running again.

When a conveyor stops, so does your operation. Belting Supply Services provides round-the-clock emergency belt splicing, repairs and breakdown support to mines, quarries, ports and plants across South Africa.

EMERGENCY SUPPORT

What to tell us when you call

A few details help the team assess the breakdown and prepare the right response.

1. Site and exact location
2. Belt width, type and rating
3. What failed and when
4. On-site contact and access requirements

Conveyor stopped? Start the response now.

Call or WhatsApp our 24/7 emergency line on 083 305 9075 with the breakdown details. We’ll dispatch a team from your nearest branch.

WHAT WE RESPOND TO

Emergency support for critical belt failures

Our teams help diagnose and resolve common conveyor breakdowns that interrupt production and put uptime at risk.

Torn or damaged belts

Assessment and repair support for impact damage, longitudinal tears and other urgent belt damage.

Failed splices

Emergency assistance when a splice separates, lifts or shows signs of imminent failure.

Fastener failures

Support for mechanical fastener failures and urgent reconnection requirements.

Pulley lagging and slippage

Inspection and corrective work where worn lagging or slippage is affecting belt performance.

Tracking and alignment

Practical help when mistracking, alignment or line conditions threaten the belt and surrounding equipment.

Urgent replacement support

Replacement-belt and component requirements assessed against available specifications and stock. Availability to be confirmed.

HOW THE RESPONSE WORKS

Three clear steps from breakdown to restart

01

Call and describe the fault

Share the site, belt specification, failure details and safety or access requirements.

02

We assess and coordinate

BSS reviews the information, confirms the response scope and coordinates the appropriate team and equipment.

03

Repair on site

The team completes the agreed repair or splice and supports a safe return to operation.

NATIONAL COVERAGE

Support backed by a 16-branch network

Belting Supply Services operates across South Africa, and after-hours call-outs are available from all 16 branches. Our emergency line is answered 24/7, and we dispatch a team from your nearest branch.

Find your nearest BSS branch

BSS branch network

Johannesburg • Durban • Richards Bay • Gqeberha • East London • Cape Town • George • Mbombela • Polokwane • Phalaborwa • Bloemfontein • Bethlehem • Kimberley • Upington • Douglas • Alexander Bay

Field technician in hard hat and hi-vis working on equipment on site
WHY BELTING SUPPLY SERVICES

Experienced support when every minute matters

BSS combines specialist belting knowledge with a national footprint and access to a broad range of conveyor products and services.

Since 1963
Decades of experience supporting South African industry.

Specialist teams
Practical splicing and conveyor-service expertise.

Part of Hudaco
Backed by an established industrial group.

One trusted supplier
Belting, components and associated services from one network.

BE READY WHEN YOU CALL

Have these breakdown details ready

Good information helps us understand the risk, identify likely requirements and coordinate the right support.

Site and location
Plant, shaft, pit, port or area details.

Belt width
Width in millimetres and conveyor position.

Belt type and rating
Rubber, steel cord, textile construction or known specification.

Failure details
What happened, visible damage and when the belt stopped.

On-site contact
Name and mobile number for coordination.

Access and safety
Induction, permits, PPE and isolation requirements.

FREQUENTLY ASKED QUESTIONS

Emergency conveyor repair FAQs

Answers to common questions about BSS breakdown support.

Can BSS assist after normal working hours?

Yes. Our emergency line, 083 305 9075, is answered 24/7 by phone and WhatsApp, and after-hours call-outs are available from all 16 BSS branches.

How quickly can a team reach our site?

Response time depends on the site location, team and equipment availability, travel conditions, access requirements and the nature of the failure. BSS will confirm the practical response plan after assessment.

Can BSS help prevent repeat failures?

Yes. BSS can discuss conveyor surveys, splice training, line-improvement recommendations, pulley lagging, fasteners and scraper installation or maintenance as part of a planned reliability programme.

CONVEYOR DOWN RIGHT NOW?

Start the emergency response with BSS

Share the site and breakdown details so the team can assess the requirement and coordinate the next step.